Live088's Privacy Policy

1Introduction & Commitment

Welcome to live088. Protecting the privacy of your personal information is our top priority. This Privacy Policy ("Policy") explains how live088 collects your information, why we collect it, and how it is used and kept secure.

Live088 believes that transparency is the foundation of a healthy and trustworthy relationship. That's why this policy is written in plain, straightforward language — so you know exactly what happens with your data. By using our platform, you are considered to have read and accepted this Privacy Policy.

2What Information We Collect

Live088 only collects information that is necessary to deliver our services effectively. We never collect unnecessary or excessive data. Below is a breakdown of the types of information we collect:

Some information may also be obtained from third parties — such as identity verification agencies, payment processors, or fraud detection services. This data is used solely to protect your security.

3How Your Data Is Used

Live088 uses the information we collect solely for specific, legitimate purposes. We never sell your data or use it for unrelated purposes. The main reasons we use your information are:

• Account & Identity Verification: To verify your identity at registration and to keep each login secure.
• Managing Financial Transactions: To process deposits and withdrawals.
• Customer Support: To address any questions, complaints, or issues you may have.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming Monitoring: To analyze your playing patterns and identify potential signs of addictive behavior.
• Fulfilling Legal Obligations: To meet the requirements of licensing authorities and legal regulatory bodies.
• Personalised Experience: To provide game suggestions and offers tailored to your preferences.
• Promotional Communications: To send you notifications about bonuses, offers, or important updates (where you have given consent).

4Who We Share Your Information With

Live088 never sells your personal data or shares it with third parties unnecessarily. However, limited information may be shared with our trusted partners in certain specific circumstances:

• Payment Processors: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions.
• KYC Verification Service: With authorized verification agencies to confirm identity and age.
• Technology Service Providers: With hosting and infrastructure providers that operate our platform, all bound by strict confidentiality agreements.
• Legal Authorities: We may be required to disclose information to government or law enforcement agencies under a lawful order in accordance with the laws of Bangladesh.
• Licensing Authority: To meet the regulatory requirements for maintaining our gaming licence.

5Data Protection Measures

Live088 follows the highest industry standards to protect your data. Our security infrastructure is built to safeguard your information against unauthorized access, data theft, and all forms of cyberattacks.

• 256-bit SSL Encryption: All data transfers are secured with the highest industry-standard encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security when accessing your account.
• Firewall & Intrusion Detection: Round-the-clock server monitoring with systems in place to detect suspicious activity.
• Data Masking: Stored financial and sensitive data is masked to limit access, even internally.
• Regular Security Audits: Independent third-party experts regularly audit our systems for security.
• Access Control: Only those who require access to your data as part of their role are permitted to view it.

6Cookies & Tracking Technologies

Live088 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. They cannot steal your identity or carry out any harmful activity.

• Essential Cookies: Required for the platform to function properly — maintaining login sessions, storing security tokens, and similar operations. Disabling these may cause parts of the site to stop working.
• Functional Cookies: Saves your language preference, layout settings, and other personalizations.
• Analytics Cookies: To understand which sections of the site are used most. This data is entirely anonymous.
• Security Cookies: For fraud detection and bot prevention.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7How Long Your Data Is Retained

Live088 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Active account data — retained for as long as your account remains open.
• Financial transaction records — retained for a minimum of 5 years as required by law.
• KYC verification documents — retained for a minimum of 3 years after account closure.
• Customer support communication records — retained for up to 2 years.
• General account data is deleted within 30 days of account closure.

8Your Privacy Rights

Every live088 member has specific rights over their own data. We respect these rights and make them easy to exercise:

9Child Protection Policy

Live088 is an adults-only gaming platform. No one under the age of 18 is permitted to register or use our services. We do not knowingly collect personal information from minors.

• Age verification is mandatory during the registration process.
• Additional KYC documents may be requested in suspicious cases.
• Any data collected from a minor is deleted immediately and the associated account is closed without delay.
• Parents or guardians who notice suspicious activity can contact us directly.

10Privacy Policy Updates

Live088 may update this Privacy Policy from time to time — due to new services, legal changes, or security improvements. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

11Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us. Our dedicated privacy team is always ready to address any queries you may have.

• Email: support@live088.bet
• Live Chat: Click the chat icon at the bottom right corner of the website
• Support Hours: 7 days a week, 24 hours a day